Question: What is check in/check out time?
Answer: Check in time is 4pm, check out is 12 noon.
Question: Do you allow smoking on property? In the rooms?
Answer: No, Sky Hotel is completely non-smoking. A $300 cleaning fee is applied to a room that has been smoked in.
Question: How much do you charge for high speed/wifi internet access?
Answer: Complimentary high-speed wired and wireless Internet access is available throughout the hotel, to Kimpton InTouch Guest Loyalty members.
Question: Do you have high-speed wired and/or wireless internet access available?
Answer: Only wireless internet access is available throughout the hotel and guestrooms.
Question: Do you have a fitness center? What kind of equipment does it have? What are the hours?
Answer: Yes, Sky Hotel offers a 24-hour fitness facility located in the lower lobby. Facility includes Stairmasters, treadmills, bikes and free-weights.
Question: Do you have a business center?
Answer: Yes, Sky Hotel offers a 24-hour business facility located in the lower lobby. We offer a PC computer with high speed internet access available for a fee. Copy, fax, and boarding pass printing services are available at the front desk.
Question: Do you have a pool?
Answer: Yes, Sky Hotel offers an outdoor heated pool and hot tub available throughout the year. Poolside bar service available seasonally through 39 Degrees Lounge.
Question: Do you have a spa? What are the hours?
Answer: The Sky Hotel does not have an on-site spa facility available. A limited massage service may be arranged, in our single massage room.

Some rooms can accommodate in-room massage. Please call 970.429.7820 to make these arrangements, or any other spa arrangements outside of the hotel.

Question: Does your hotel have seasonal closures? When are these seasons?
Answer: During the spring and fall off-seasons (approximately 3rd week of April – Memorial Day & 2nd week of October – Thanksgiving) the hotel kitchen is closed, which means that breakfast and room service are not available.

During these times, the hotel offers turn-down service by request only. Please contact the hotel directly at 970.925.6760 for exact dates & times of kitchen and lounge operations

Transportation/Directions

Question: How do I get to the hotel?
Answer: Please see our Maps & Directions page.
Question: Do you offer free shuttle service from the airport?
Answer: Yes, complimentary transportation is available for all guests to/from Aspen Sardy Field. Transportation is available from 7am-11pm and is offered seasonally. To arrange pick up from Aspen Sardy field please use the courtesy phone at baggage claim.
Question: What are your cross streets?
Answer: We are located at Durant Ave & Spring St.
Question: Do you have onsite parking? How much is parking? Is it included in my room rate?
Answer: Yes, Sky Hotel offers valet parking services available for $26/night. Valet parking fees are subject to change.

Reservations

Question

What is the Sky Hotel Winter Warranty?

Answer

The Winter Warranty is a Sky Hotel program designed to protect your early investment in a winter vacation. For those who book their winter reservation by December 11, 2009, we promise that if you find a lower rate after you book with us, we will match that rate up to your day of arrival. Terms†

Question

Will your rooms allow rollaways/cribs/playards? Is there a charge?

Answer

Yes, Sky hotel offers rollaways based on availability for $25/night. Please be aware some rooms do not allow rollaway beds. Cribs and playards are available at no charge.

Question

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

Answer

Please contact the website with which you made your reservation.

Question

What is the minimum age requirement to check in to the room?

Answer

If someone under the age of 18 is booking a reservation, the following is required:

A parent or guardian must sign a statement that they are responsible for all charges and/or damages
Mini-bars will be emptied
Normal hotel rules apply:
- No Noise
- Maximum number of people in the room (4) applies at all times

Question

What is your cancellation/deposit policy?

Answer

From April 14, 2008 through November 26, 2008, cancellation policy is 14 days prior to arrival to avoid loss of full stay room and tax.

From November 26, 2009 through April 11, 2010, cancel policy is 30 days prior to arrival to avoid loss of full stay room and tax.

From April 12, 2009 through November 25, 2009, cancellation policy is 14 days prior to arrival to avoid loss of full stay room and tax.

Any No-Show, Cancellation, or Early Departure within the corresponding above timeframes will result in cancellation as well as loss of full stay room and tax.

Question

Is my ID/passport required at check in?

Answer

We do require a photo ID at the time of check in for all reservations.

Question

What age do kids stay for free?

Answer

Kids 17 and under stay for free in existing bedding when accompanying an adult.

Question

Do you have connecting rooms?

Answer

We do have a limited number of connecting rooms on property. This is on a request basis and can not be guaranteed.

Question

Do you have ADA rooms?

Answer

Sky Hotel does have ADA rooms available upon request. Please mention your needs at the time of booking.

Question

Do you have an early departure fee?

Answer

Early departures adhere to the cancellation policy and deposits will be forfeited upon checking out.

Restaurant

Question: What are the hours of the restaurant/bar/lounge?
Answer: Sky Hotel serves breakfast on a seasonal basis.
Lunch and dinner are available, on a seasonal basis in 39 Degrees Lounge.
Breakfast is available, on a seasonal basis, from 7am – 10:30am.
Bar Menu is available from 12pm – 10pm.
Food and Beverage service is available on the pool deck as well.

Accounting

Question: I have questions about my bill. Who do I call?
Answer: For all billing issues please contact our .
Question: What forms of payment are accepted to pay for my room?
Answer: We accept all major credit cards.

Pets

Question: Are pets allowed? Are there restrictions for weight, height or types?
Answer: Yes, pets are welcome at the Sky Hotel with no restriction on types or size. Please contact us in advance if your pet is over 100 pounds or you are bringing multiple pets as some room types cannot accommodate all needs. Pet owners will be asked to fill out a waiver form accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Question: Do you have pet free rooms for those with allergies?
Answer: We do not have pet free rooms. We are a pet friendly hotel and can deep clean your room for you if you do have pet allergies.
Question: Do you have pet sitting or dog walking services?
Answer: Pet-sitting and dog walking services are available through our Concierge. Please contact the in advance for these services.
Question: How far do you have to walk to take your pet out?
Answer: ½ block from the entrance of the Sky Hotel.

Concierge

Question: I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?
Answer: prior to your arrival to set up these services

Meetings

Question: How do I book a meeting?
Answer: Fill out an RFP online form and host your next meeting at a Kimpton Hotel: Request for Proposal
Question: How can I create a unique atmosphere during my meeting?
Answer: Creative amenities are a cornerstone of Kimpton Hotels, and meetings here are anything but ordinary. Visit Signature Meetings to find out more information on how to plan your next event.
Question: Do you offer special group rates?
Answer: Kimpton Hotels offers special rates during certain times of the year and the week. Please find a list of our Hot Dates, Great Rates and book your next meeting at a Kimpton Hotel.
Question: My company feels strongly about sustainable partnerships, how can Kimpton incorporate an eco-friendly element to our meeting?
Answer: Hold your next meeting in one of our hotels and the effect will be great, but the cause will be greater. Kimpton offers Great Meetings, Great Causes to help support our environment.
Question: Need more information about booking a meeting at a Kimpton Hotel?
Answer: Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style. Visit Kimpton Meetings for more information.
Question: How can I book a wedding at a Kimpton Hotel?
Answer: Let us help you plan your perfect wedding, please visit Kimpton Weddings for more information.

†Terms and Conditions:

Reservation must be made via Kimpton reservation channels (Kimpton website, central reservations office, or by contacting the hotel directly)
The guarantee is only available for exact itinerary matches (including room type, travel dates, advance purchase requirements, and cancellation policies)
All requirements of the lower rate (if any) must be met, including but not limited to residency, membership, and age
The guarantee applies only to prices advertised and available to the general public i.e. offer does not apply to contracted rates
Once the lower rate has been matched, subsequent changes to the reservation may result in rate adjustment
Offer to match a lower rate is valid up to your date of arrival
Based on availability, and valid only for stays November 25th, 2009 through April 11th, 2010. Additional taxes and fees may apply. Additional restrictions and black out dates may apply. Kimpton Hotels reserves the right to cancel reservations booked with erroneous room rates

		Frequently Asked Questions General When is check in/check out time? Do you allow smoking on property? In the rooms? How much do you charge for high speed/wifi internet access? Do you have high-speed wired and/or wireless internet access available? Do you have a fitness center? What kind of equipment does it have? What are the hours? Do you have a business center? Do you have a pool? Do you have a spa? What are the hours? Seasons Does your hotel have seasonal closures? When are these seasons? Transportation/Directions How do I get to the Hotel? Do you offer free shuttle service from the airport? What are your cross streets? Do you have onsite parking? How much is parking? Is it included in my room rate? Reservations What is the Sky Hotel Winter Warranty? Will your rooms allow rollaways/cribs/playards? Is there a charge? I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this? What is the minimum age requirement to check in to the room? What is your cancellation/deposit policy? Is my ID/passport required at check in? What age do kids stay for free? Do you have connecting rooms? Do you have ADA rooms? Do you have an early departure fee? Restaurant What are the hours of the restaurant/bar/lounge? Accounting I have questions about my bill. Who do I call? What forms of payment are accepted to pay for my room? Pets Are pets allowed? Are there restrictions for weight, height or types? Do you have pet free rooms for those with allergies? Do you have pet sitting or dog walking services? How far do you have to walk to take your pet out? Concierge I want flowers, chocolates, champagne, gifts sent to the room. How do I do this? Meetings How do I book a meeting? How can I create a unique atmosphere during my meeting? Do you offer special group rates? My company feels strongly about sustainable partnerships, how can Kimpton incorporate an eco-friendly element to our meeting? Need more information about booking a meeting at a Kimpton Hotel? How can I book a wedding at a Kimpton Hotel? Still have a Question? Contact Us General Question What is check in/check out time? Answer Check in time is 4pm, check out is 12 noon. Question Do you allow smoking on property? In the rooms? Answer No, Sky Hotel is completely non-smoking. A $300 cleaning fee is applied to a room that has been smoked in. Question How much do you charge for high speed/wifi internet access? Answer Complimentary high-speed wired and wireless Internet access is available throughout the hotel, to Kimpton InTouch Guest Loyalty members. Question Do you have high-speed wired and/or wireless internet access available? Answer Only wireless internet access is available throughout the hotel and guestrooms. Question Do you have a fitness center? What kind of equipment does it have? What are the hours? Answer Yes, Sky Hotel offers a 24-hour fitness facility located in the lower lobby. Facility includes Stairmasters, treadmills, bikes and free-weights. Question Do you have a business center? Answer Yes, Sky Hotel offers a 24-hour business facility located in the lower lobby. We offer a PC computer with high speed internet access available for a fee. Copy, fax, and boarding pass printing services are available at the front desk. Question Do you have a pool? Answer Yes, Sky Hotel offers an outdoor heated pool and hot tub available throughout the year. Poolside bar service available seasonally through 39 Degrees Lounge. Question Do you have a spa? What are the hours? Answer The Sky Hotel does not have an on-site spa facility available. A limited massage service may be arranged, in our single massage room. Some rooms can accommodate in-room massage. Please call 970.429.7820 to make these arrangements, or any other spa arrangements outside of the hotel. Question Does your hotel have seasonal closures? When are these seasons? Answer During the spring and fall off-seasons (approximately 3rd week of April – Memorial Day & 2nd week of October – Thanksgiving) the hotel kitchen is closed, which means that breakfast and room service are not available. During these times, the hotel offers turn-down service by request only. Please contact the hotel directly at 970.925.6760 for exact dates & times of kitchen and lounge operations Transportation/Directions Question How do I get to the hotel? Answer Please see our Maps & Directions page. Question Do you offer free shuttle service from the airport? Answer Yes, complimentary transportation is available for all guests to/from Aspen Sardy Field. Transportation is available from 7am-11pm and is offered seasonally. To arrange pick up from Aspen Sardy field please use the courtesy phone at baggage claim. Question What are your cross streets? Answer We are located at Durant Ave & Spring St. Question Do you have onsite parking? How much is parking? Is it included in my room rate? Answer Yes, Sky Hotel offers valet parking services available for $26/night. Valet parking fees are subject to change. Reservations Question What is the Sky Hotel Winter Warranty? Answer The Winter Warranty is a Sky Hotel program designed to protect your early investment in a winter vacation. For those who book their winter reservation by December 11, 2009, we promise that if you find a lower rate after you book with us, we will match that rate up to your day of arrival. Terms† Question Will your rooms allow rollaways/cribs/playards? Is there a charge? Answer Yes, Sky hotel offers rollaways based on availability for $25/night. Please be aware some rooms do not allow rollaway beds. Cribs and playards are available at no charge. Question I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this? Answer Please contact the website with which you made your reservation. Question What is the minimum age requirement to check in to the room? Answer If someone under the age of 18 is booking a reservation, the following is required: A parent or guardian must sign a statement that they are responsible for all charges and/or damages Mini-bars will be emptied Normal hotel rules apply: No Noise Maximum number of people in the room (4) applies at all times Question What is your cancellation/deposit policy? Answer From April 14, 2008 through November 26, 2008, cancellation policy is 14 days prior to arrival to avoid loss of full stay room and tax. From November 26, 2009 through April 11, 2010, cancel policy is 30 days prior to arrival to avoid loss of full stay room and tax. From April 12, 2009 through November 25, 2009, cancellation policy is 14 days prior to arrival to avoid loss of full stay room and tax. Any No-Show, Cancellation, or Early Departure within the corresponding above timeframes will result in cancellation as well as loss of full stay room and tax. Question Is my ID/passport required at check in? Answer We do require a photo ID at the time of check in for all reservations. Question What age do kids stay for free? Answer Kids 17 and under stay for free in existing bedding when accompanying an adult. Question Do you have connecting rooms? Answer We do have a limited number of connecting rooms on property. This is on a request basis and can not be guaranteed. Question Do you have ADA rooms? Answer Sky Hotel does have ADA rooms available upon request. Please mention your needs at the time of booking. Question Do you have an early departure fee? Answer Early departures adhere to the cancellation policy and deposits will be forfeited upon checking out. Restaurant Question What are the hours of the restaurant/bar/lounge? Answer Sky Hotel serves breakfast on a seasonal basis. Lunch and dinner are available, on a seasonal basis in 39 Degrees Lounge. Breakfast is available, on a seasonal basis, from 7am – 10:30am. Bar Menu is available from 12pm – 10pm. Food and Beverage service is available on the pool deck as well. Accounting Question I have questions about my bill. Who do I call? Answer For all billing issues please contact our . Question What forms of payment are accepted to pay for my room? Answer We accept all major credit cards. Pets Question Are pets allowed? Are there restrictions for weight, height or types? Answer Yes, pets are welcome at the Sky Hotel with no restriction on types or size. Please contact us in advance if your pet is over 100 pounds or you are bringing multiple pets as some room types cannot accommodate all needs. Pet owners will be asked to fill out a waiver form accepting responsibility for any damage or cleaning charges that may occur while at the hotel. Question Do you have pet free rooms for those with allergies? Answer We do not have pet free rooms. We are a pet friendly hotel and can deep clean your room for you if you do have pet allergies. Question Do you have pet sitting or dog walking services? Answer Pet-sitting and dog walking services are available through our Concierge. Please contact the in advance for these services. Question How far do you have to walk to take your pet out? Answer ½ block from the entrance of the Sky Hotel. Concierge Question I want flowers, chocolates, champagne, gifts sent to the room. How do I do this? Answer prior to your arrival to set up these services Meetings Question How do I book a meeting? Answer Fill out an RFP online form and host your next meeting at a Kimpton Hotel: Request for Proposal Question How can I create a unique atmosphere during my meeting? Answer Creative amenities are a cornerstone of Kimpton Hotels, and meetings here are anything but ordinary. Visit Signature Meetings to find out more information on how to plan your next event. Question Do you offer special group rates? Answer Kimpton Hotels offers special rates during certain times of the year and the week. Please find a list of our Hot Dates, Great Rates and book your next meeting at a Kimpton Hotel. Question My company feels strongly about sustainable partnerships, how can Kimpton incorporate an eco-friendly element to our meeting? Answer Hold your next meeting in one of our hotels and the effect will be great, but the cause will be greater. Kimpton offers Great Meetings, Great Causes to help support our environment. Question Need more information about booking a meeting at a Kimpton Hotel? Answer Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style. Visit Kimpton Meetings for more information. Question How can I book a wedding at a Kimpton Hotel? Answer Let us help you plan your perfect wedding, please visit Kimpton Weddings for more information. †Terms and Conditions: Reservation must be made via Kimpton reservation channels (Kimpton website, central reservations office, or by contacting the hotel directly) The guarantee is only available for exact itinerary matches (including room type, travel dates, advance purchase requirements, and cancellation policies) All requirements of the lower rate (if any) must be met, including but not limited to residency, membership, and age The guarantee applies only to prices advertised and available to the general public i.e. offer does not apply to contracted rates Once the lower rate has been matched, subsequent changes to the reservation may result in rate adjustment Offer to match a lower rate is valid up to your date of arrival Based on availability, and valid only for stays November 25th, 2009 through April 11th, 2010. Additional taxes and fees may apply. Additional restrictions and black out dates may apply. Kimpton Hotels reserves the right to cancel reservations booked with erroneous room rates Back to top Still have a Question? Contact Us